Replai
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AI commerce for chat

Turn chat conversations into confirmed orders

Replai is the AI order desk for businesses on Messenger, WhatsApp, and Instagram. It answers customers, takes orders, and syncs everything to your dashboard in real time.

Get startedSee how it works
  • Bangla + English, out of the box
  • Live on your existing pages in minutes

Everything between “hi” and “order confirmed”

One system handles the conversation, the catalog, and the paperwork — your team just fulfils.

AI order taking

The assistant answers instantly, speaks Bangla and English, extracts phone and address details, and follows your guardrails on every reply.

Live menu sync

Products, variants, modifiers, and stock stay in sync — the AI only sells what you actually have available.

Realtime order dashboard

New orders land in your dashboard the moment they're confirmed. Track statuses from placed to delivered in one queue.

Human takeover

Pause the assistant on any conversation and reply yourself. Hand it back whenever you're done.

Rich product visuals

Category posters and product photos are dispatched automatically in chat, so customers see exactly what they're ordering.

One inbox, every channel

Messenger, WhatsApp, and Instagram conversations live in a single inbox with full order context attached.

See it in action

A real customer conversation — menu cards, product photos, and a confirmed order, all inside Messenger.

Replai assistant sending menu category cards for burgers, wings, and fried chicken inside Messenger
Menu cards, sent automaticallyThe assistant replies in Bangla and dispatches your category posters with live prices.
Customer ordering in Banglish while the assistant answers with item details
Customers order their wayBangla, English, or Banglish — items, sizes, and quantities are understood either way.
Assistant sending product photos and confirming the customer's order
Photos to confirmationProduct images build confidence, then the order lands in your dashboard in real time.

Speaks like your customers do

Most chat commerce in Bangladesh happens in Bangla, Banglish, or a mix of both. Replai understands all of it — slang, typos, voice-note spellings — and replies naturally, while still capturing a clean, structured order.

  • Understands Bangla, English, and Banglish
  • Extracts phone, address, and items automatically
  • Follows your tone and guardrails on every reply
Ok order deta cY
অবশ্যই! আপনার অর্ডারটি নিশ্চিত করা হয়েছে — ধন্যবাদ! 😊
koto time lagbe?
আপনার অর্ডারটি আনুমানিক ৪৫ মিনিটের মধ্যে পৌঁছে যাবে।

Live in an afternoon

No integrations to build, no scripts to write.

1

Connect your channels

Link your Facebook Page, Instagram, and WhatsApp Business accounts with secure OAuth. No code required.

2

Set up your menu

Add products, variants, and delivery zones — or import what you already have. Changes go live to the AI immediately.

3

Orders come to you

Customers chat as usual. Orders arrive confirmed in your dashboard, with customer details ready to fulfil.

Meet customers where they already are

Every channel feeds the same inbox, the same menu, and the same order queue.

Messenger

WhatsApp

Instagram

Start taking orders in chat

Set up your first channel today — your dashboard is waiting.

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